Managing Templates and Batch Files {#batch-files-managing}
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This section shows how to create a CSV-formatted transaction batch file using a template. Batch file templates are available at the `Cybersource` `Business Center`, and you can also create custom batch file templates.

> IMPORTANT
> The services that you enable for your account might prevent you from uploading files for some transaction types. if you have questions about which transaction requests you can upload in a batch file, contact customer support.  
> The topics in this section cover this information:

* The contents of a batch file template
* Templates available at the `Business Center`
* How to download templates from the `Business Center`
* How to create a custom template
* How to create a batch file
* Example batch files