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Add Alternative Payments to a Merchant Account

Follow these steps to add Alternative Payment Methods to a new merchant account:
IMPORTANT
Alternative payment method approval is provided by the service provider and not
Cybersource
. Refer to your contract to determine which payment methods are available to you.
  1. In the left navigation panel, click
    Portfolio Management
    .
  2. Under Merchants, click
    Manage Merchants
    . The Manage Merchants page appears.
  3. Click
    + Add Merchant
    .
  4. Select where you want to board your merchant:
    • Select
      Board a new merchant account
      to create a new merchant account.
    • Select
      Add to an existing account
      to add a transacting merchant to an existing merchant organization.
    Click
    Next
    .
  5. If you are adding a transacting organization to an existing merchant account, search for the merchant account in the Boarding Presets section.
  6. If you have more than one boarding package, choose a boarding package from the drop-down menu, or enter text in the search field to find one. Click
    Next
    . If you have only one boarding package, the Boarding Package section does not display.
  7. Click
    Start
    in the Merchant Account Information section to enter account information. For more information, see Add Merchant Account Information.
  8. Optional: click
    Skip
    in the Hierarchy Details section to skip the hierarchy step.
  9. Click
    Start
    in the Transacting Organization and Products section to set up a transacting organization and configure products for it. The Transacting Organization and Products page appears.
  10. Under Transacting Organization Details, enter the transacting organization name and the organization ID.
  11. Under Product Enablement, find Alternative Payments and select
    Enabled
    under the Enablement drop-down menu.
  12. Click
    Configure
    . The Configure Alternative Payment Methods page appears.
  13. Check the box next to each alternative payment method you want to enable and configure. You can choose alternative payment methods from these categories:
    • Bank Transfer
    • Buy Now Pay Later (BNPL)
    • Card Payment
    • Direct Debit
    • eWallet
    • Gift Card
    • Local Card
    • Post Pay Reference
    • QR
  14. Click
    Continue
    . The Product Configuration page appears.
  15. Enter the required details for each alternative payment method you want to configure.
    Click
    Copy to other sections
    to populate the information to any other alternative payment methods that you selected.
    IMPORTANT
    You must select
    I have read and agree to the Terms and Conditions
    for each alternative payment method you want to enable.
  16. Click
    Continue
    to return to the Merchant Details page.