Click to Pay Customer Workflows
Click to Pay
Customer WorkflowsThis section provides an overview of the
Click to Pay Drop-In UI
user experience.
The Click to Pay Drop-In UI
is designed to provide customers with a
friction-free payment experience across many payment experiences. The user experience
has been optimized for mobile use and performs equally well on mobile and desktop
devices. Click to Pay
recognizes customers as follows:- The customer is a recognizedClick to Paycustomer.
- The customer is not recognized but is aClick to Paycustomer.
- The customer is a guest at checkout.
These workflows show you the pages a customer encounters based on their status:
Recognized Click to Pay Customer
Click to Pay
CustomerThis section provides an overview of the
Click to Pay Drop-In UI
recognized
experience. This interaction occurs when a customer’s device is recognized by the
Click to Pay Drop-In UI
.A customer's device is recognized under these conditions:
- When the customer has usedClick to Payon their device through anyClick to Paychannel.
- If the customer chose to have their device remembered during a previous transaction.
Unrecognized Click to Pay Customer
Click to Pay
CustomerThis section provides an overview of the
Click to Pay Drop-In UI
unrecognized
experience. This interaction occurs when a customer's device is not recognized by the
Click to Pay Drop-In UI
. This condition occurs when the customer has a
Click to Pay
account but has not used it on their device
previously.Guest Customer
This section provides an overview of the
Click to Pay Drop-In UI
guest
experience. This interaction occurs when the customer has not created a Click to Pay
account, or their issuer has not provisioned their card into
Click to Pay
.