iDEAL Workflow {#obt-intro-payment-methods-ideal}
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This workflow describes the sequence of events that comprise a successful iDEAL transaction. ![](/content/dam/new-documentation/documentation/en-us/topics/payments-processing/altpay/obt/images/ideal-workflow.png/jcr:content/renditions/original)

1. The customer begins to checkout using iDEAL as a payment method and selects their bank.
2. The merchant sends a sale API request to `Cybersource`. For more information, see [Processing a Sale](/docs/cybs/en-us/obt/developer/all/so/obt/obt-ideal-intro/obt-ideal-sale-intro.md "").
3. `Cybersource` sends a `pending` status and a redirect URL to the merchant.
4. The merchant redirects the customer to their issuing bank's website.
5. The customer enters their payment information and is redirected to the merchant's success URL.
6. The merchant displays payment confirmation to the customer.
7. To confirm the updated payment status, the merchant sends a check status API request to `Cybersource`. For more information, see [Check Transaction Status](/docs/cybs/en-us/obt/developer/all/so/obt/obt-ideal-intro/obt-ideal-status-intro.md "").
8. `Cybersource` sends a `settled` status to the merchant.