API Overview

Acceptance Devices | PAX A920 MAX Terminal User Guide
- Recent Revisions to This Document
- VISA Platform Connect: Specifications and Conditions for Resellers/Partners

Introduction to the Acceptance Devices | PAX A920 MAX Terminal
- Supported Payment Card Types on the PAX Terminal
- Supported Payment Card Entry Modes on the PAX Terminal

Getting Started with the PAX A920 MAX Terminal
- Ordering PAX Terminal Equipment
  - Ordering PAX Terminal Test Equipment in the US
    - Order PAX Terminal Test Equipment in the US
  - Ordering PAX Terminal Test Equipment in the EU and UK
    - Order PAX Terminal Test Equipment in the EU and UK
  - Ordering PAX Terminal Production Equipment in All Regions
    - Order PAX Terminal Production Equipment in All Regions
- Signing Up for a Test or Production Account
  - Sign Up for a Test or Production Account
- Setting Up the PAX Terminal
  - Removing the PAX Terminal Battery Seal
  - Charging the PAX Terminal Battery
  - Powering the PAX Terminal
  - Inserting the Paper Roll into the PAX Terminal Integrated Printer
- Default Passwords for the PAX Terminal

Configuring an Internet Connection for the PAX Terminal
- Create a Password for the PAX Terminal Settings Menu
- Configuring Wi-Fi Network IP Connections on the PAX Terminal
  - Configuring a Dynamic IP Connection for a Wi-Fi Network on the PAX Terminal
    - Enable a Dynamic IP Connection to a Wi-Fi Network on the PAX Terminal
  - Configuring a Static IP Connection for a Wi-Fi Network on the PAX Terminal
    - Enable a Static IP Connection to a Wi-Fi Network on the PAX Terminal
  - Configuring a Proxy IP Connection for a Wi-Fi Network on the PAX Terminal
    - Enable a Proxy IP Connection to a Wi-Fi Network on the PAX Terminal
- Configuring a Cellular Connection with a SIM Card on the PAX Terminal
  - Insert a SIM Card into the PAX Terminal
  - Enter a SIM Card PIN into the PAX Terminal
  - Configure a Cellular Network Connection for the PAX Terminal

Automatic Installation of Software and Encryption Keys on the PAX Terminal
- Software Installation and Encryption Keys Injection on the PAX Terminal
- Fix the Accessory Update Required Error on the PAX Terminal

Additional Features Available on the PAX Terminal
- Accessing Device Logs on a Test or Debug PAX Terminal
  - Access the BroadPOS Log on a Test or Debug PAX Terminal
  - Access the POSLink Log on a Test or Debug PAX Terminal
- Performing a Factory Reset on the PAX Terminal
  - Perform a Factory Reset on the PAX Terminal

On This Page

Accessing Device Logs on a Test or Debug PAX Terminal

Device logs are useful for troubleshooting terminal-related issues on a test or debug terminal.

IMPORTANT

You cannot access device logs directly on a live terminal. To get access to live device logs, contact [email protected].

You can access these device logs on a PAX test terminal using a Windows computer:

BroadPOS logs:
These logs are named broadpos_logyyyymmdd.log
and are stored in /sdcard/Android/data/com.pax.us.pay.std.broadpos.p2pe/files
.

POSLink logs:
These logs are named POSLINKyyyymmdd.log
and are located in the root folder.

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