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- Introduction to Payments
- Standard Payments Processing
- Card Present Connect | Retail Processing
- Authorization with Contact EMV and Online PIN
- Authorization with Contact EMV and Offline PIN
- Card Present Connect | Mass Transit Processing
- Mass Transit Authorizations for a Tap-Initiated Debt Recovery with EMV Data
- Debit and Prepaid Card Processing
- Processing Debit and Prepaid Authorizations
- Airline Data Processing
- Japanese Payment Options Processing
- Processing Payments Using Credentials
- Customer-Initiated Transactions with Credentials on File
- Merchant-Initiated Delayed Transaction
- Merchant-Initiated Incremental Transaction
- Merchant-Initiated No-Show Transactions
- Merchant-Initiated Reauthorization Transactions
- Merchant-Initiated Resubmission Transaction
- Installment Payments
- Recurring Payments
- Token Management Service Processing
- Introduction to Payments
- Standard Payments Processing
- Card Present Connect | Retail Processing
- Authorization with Contact EMV and Online PIN
- Authorization with Contact EMV and Offline PIN
- Card Present Connect | Mass Transit Processing
- Mass Transit Authorizations for a Tap-Initiated Debt Recovery with EMV Data
- Debit and Prepaid Card Processing
- Processing Debit and Prepaid Authorizations
- Airline Data Processing
- Japanese Payment Options Processing
- Processing Payments Using Credentials
- Customer-Initiated Transactions with Credentials on File
- Merchant-Initiated Delayed Transaction
- Merchant-Initiated Incremental Transaction
- Merchant-Initiated No-Show Transactions
- Merchant-Initiated Reauthorization Transactions
- Merchant-Initiated Resubmission Transaction
- Installment Payments
- Recurring Payments
- Token Management Service Processing
On This Page
Declined Authorizations
If an authorization is declined, you can use response categories to help you decide whether
to retry or block a declined transaction. These response fields provide additional
information:
- paymentInsightsInformation.responseInsights.category
- paymentInsightsInformation.responseInsights.categoryCode
Category codes have possible values (such as
01
) that correspond to a
category, which contains a description. You cannot retry the following category code and category:
- 01 ISSUER_WILL_NEVER_APPROVE
- 02 ISSUER_CANNOT_APPROVE_AT_THIS_TIME
- 03 ISSUER_CANNOT_APPROVE_WITH_THESE_DETAILS: Data quality issue. Revalidate data prior to retrying the transaction.
- 04 GENERIC_ERROR
- 97 PAYMENT_INSIGHTS_INTERNAL_ERROR
- 98 OTHERS
- 99 PAYMENT_INSIGHTS_RESPONSE_CATEGORY_MATCH_NOT_FOUND