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With inflation making customers feel the pinch, boosting loyalty should be a priority for every business. For shoppers, choice is very important even when it comes to payments.

Customer experience can mean the difference between a one-off purchase and a loyal customer who returns again and again. During periods of economic uncertainty, when people are even more selective about their spending, an outstanding customer experience is crucial.

Airline passengers expect a flawless experience from booking and paying for their flights through to arriving safely at their destination. Optimizing every phase of the customer journey can help you take advantage of up- and cross-sell opportunities to unlock new revenue streams and build long-term customer loyalty. Here's how you can support your customers at every stage of their journey with you.

Instead of one single, physical point of sale, today’s shoppers are making purchases across multiple channels—from stores and pop-up shops to apps, websites, and social media feeds. And they often combine these channels, researching products online and using digital touchpoints to compare and buy while in store.

Airlines plan carefully for the future but could still face unanticipated changes affecting delivery of their strategies. Here's how a future-proof payments infrastructure can help you get ready for take-off.

Even without large technology investments, there are still opportunities for airlines to drive profitability and increase revenue to fund future innovations.

Speed up payments with digital invoicing to help drive a sleek and convenient payment experience. It can save you—and your customers—time and money.

Lisbon, Portugal has long been a favorite holiday destination for travelers from around the world. Now, paying to sightsee on the Lisbon Metro just became easier, faster, and more secure. In a partnership with Visa and Cybersource, Metropolitano de Lisboa now offers contactless payments for riders.

We’ve improved the accuracy of order approvals and fraud prevention by adding Identity Behavior Analysis into the machine learning model of our AI-driven fraud and risk management solutions.