- Introduction to Payments
- Standard Payment Processing
- Card Present Connect | Retail Processing
- Authorization with Contact EMV and Online PIN
- Authorization with Contact EMV and Offline PIN
- Card Present Connect | Mass Transit Processing
- American Express Delayed Online Authorization with EMV Data
- Tap-Initiated Authorization for Debt Recovery with EMV Data
- Debit and Prepaid Card Processing
- Processing Debit and Prepaid Authorizations
- Airline Data Processing
- Japanese Payment Options Processing
- Processing Payments Using Credentials
- Customer-Initiated Transactions with Credentials on File
- Delayed Transaction
- Incremental Transaction
- Merchant-Initiated Incremental Transaction with PAN
- No-Show Transactions
- Reauthorization Transaction
- Merchant-Initiated Reauthorization Transactions with PAN
- Resubmission Transaction
- Merchant-Initiated Resubmission Transaction with PAN
- Installment Payments
- Merchant-Initiated Installment Payments with PAN
- Recurring Payments
- Merchant-Initiated Recurring Payments with PAN
- Unscheduled COF Payments
- Token Management Service Processing
On This Page
Timeout Authorization Reversals
When you do not receive a response message after sending an authorization request, this
feature enables you to reverse the authorization that you requested.
IMPORTANT
Wait 60 seconds before requesting a timeout authorization
reversal.
Include the
clientReferenceInformation.transactionId
field in the original request for an
authorization. The value of the merchant transaction ID must be unique for 180 days.When the original transaction fails, the response message for the reversal request
includes these fields:
- reversalAmountDetails.originalTransactionAmount
- processorInformation.responseCode
Requirements
Unless your processor supports authorization reversal after void (ARAV), timeout
authorization reversals are supported only for authorizations that have not been
captured and settled.
Endpoint
Production:
POST
https://api.cybersource.com
/pts/v2/reversalsTest:
POST
https://apitest.cybersource.com
/pts/v2/reversalsRequired Fields for Processing a Timeout Authorization Reversal
Use these required fields for processing a timeout authorization reversal.
- Identifier that links the reversal request to the original request.
- The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.
Related Information
REST Example: Processing a Timeout Authorization Reversal
Request
{ "clientReferenceInformation": { "transactionId": "987654321" }, "reversalInformation": { "amountDetails": { "totalAmount": "100.00", "currency": "USD" }, "reason": "testing" } }
Response to Successful Request
{ "_links" : { "self" : { "method" : "GET", "href" : "/pts/v2/reversals/6869460219566537303955" } }, "clientReferenceInformation" : { "code" : "RTS-Auth-Reversal" }, "id" : "6869460219566537303955", "orderInformation" : { "amountDetails" : { "currency" : "USD" } }, "processorInformation" : { "responseCode" : "200" }, "reconciliationId" : "82kBK3qDNtls", "reversalAmountDetails" : { "reversedAmount" : "100.00", "currency" : "USD" }, "status" : "REVERSED", "submitTimeUtc" : "2023-06-16T20:07:02Z" }=