- Introduction to Payments
- Standard Payment Processing
- Card Present Connect | Retail Processing
- Authorization with Contact EMV and Online PIN
- Authorization with Contact EMV and Offline PIN
- Card Present Connect | Mass Transit Processing
- Debit and Prepaid Card Processing
- Processing Debit and Prepaid Authorizations
- Airline Data Processing
- Japanese Payment Options Processing
- Processing Payments Using Credentials
- Customer-Initiated Transactions with Credentials on File
- Delayed Transaction
- Incremental Transaction
- Merchant-Initiated Incremental Transaction with PAN
- No-Show Transactions
- Reauthorization Transaction
- Merchant-Initiated Reauthorization Transactions with PAN
- Resubmission Transaction
- Merchant-Initiated Resubmission Transaction with PAN
- Installment Payments
- Recurring Payments
- Merchant-Initiated Recurring Payments with PAN
- Unscheduled COF Payments
- Token Management Service Processing
On This Page
Timeout Voids for a Capture, Sale, Refund, or Credit
Refund
, or Credit
When you do not receive a response message after requesting a capture, sale, or credit,
this feature enables you to void the transaction that you requested.
Include the
clientReferenceInformation.transactionId
field in the original request for a
capture, sale, refund
, or credit
. The value of the merchant transaction ID must be unique for 180
days.When the original transaction fails, the response message for the reversal request
includes these fields:
- voidAmountDetails.originalTransactionAmount
- processorInformation.responseCode
Endpoint
Production:
POST
https://api.cybersource.com
/pts/v2/voids/Test:
POST
https://apitest.cybersource.com
/pts/v2/voids/Required Fields for Processing a Timeout Void for a Capture, Sale, Refund, or Credit
Refund
, or Credit
- Request the void service with theidURL parameter set to the value of the request ID in the response to the original authorization request.
Related Information
REST Example: Processing a Timeout Void for a Capture, Sale, Refund, or Credit
Refund
, or Credit
Request
{ "clientReferenceInformation": { "transactionId": "987654321" } }
Response to a Successful Request
{ "_links": { "self": { "method": "GET", "href": "/pts/v2/voids/6541933390746728203005" } }, "clientReferenceInformation": { "code": "1654193339056" }, "id": "6541933390746728203005", "orderInformation": { "amountDetails": { "currency": "USD" } }, "status": "VOIDED", "submitTimeUtc": "2022-06-02T18:08:59Z", "voidAmountDetails": { "currency": "usd", "voidAmount": "100.00" } }