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Check a Status

This section describes how to retrieve the current status of a sale. Send a check status request to know if a pending sale is settled. Use the check status request as often as necessary to obtain the information that you need.

The check status request requires the request ID from the sale response. The request ID is in the

requestID

response field.

Endpoints

Set the

apCheckStatusService_run

field to

true

, and send the request to one of these endpoints:

Production:

https://ics2ws.ic3.com/commerce/1.x/transactionProcessor

Test:

https://ics2wstest.ic3.com/commerce/1.x/transactionProcessor

Required Fields for Checking a Status

apCheckStatusService_checkStatusRequestID: Set to the request ID included in the sale or refund response.
apCheckStatusService_run: Set to
true
.
apPaymentType: Set to
TND
.
merchantID
merchantReferenceCode

Example: Checking a Status

Request

<requestMessage xmlns="urn:schemas-cybersource-com:transaction-data-1.211">
  <merchantID>altpay_mid2</merchantID>
  <merchantReferenceCode>Check-Status</merchantReferenceCode>
  <apPaymentType>TND</apPaymentType>
  <apCheckStatusService run="true">
    <checkStatusRequestID>7533018272376391304066</checkStatusRequestID>
  </apCheckStatusService>
</requestMessage>

Response to a Successful Request

<replyMessage xmlns="urn:schemas-cybersource-com:transaction-data-1.211">
  <merchantReferenceCode>Check-Status</merchantReferenceCode>
  <requestID>7533019145636997504717</requestID>
  <decision>ACCEPT</decision>
  <reasonCode>100</reasonCode>
  <requestToken>AxjnrwSTmF2kKU+V0B7NANgZYi1LLOHMmSmFdin+bmc4hTlB8iipDJpJl6MYhzEaTmF2hDxXBlYOCAAAHAMM</requestToken>
  <apCheckStatusReply>
    <reasonCode>100</reasonCode>
    <reconciliationID>XETY3CLLJ0W1</reconciliationID>
    <paymentStatus>settled</paymentStatus>
    <processorResponse>00001</processorResponse>
    <processorToken>641145429770</processorToken>
   </apCheckStatusReply>
</replyMessage>

Response Statuses for Checking a Status

Cybersource responds to your check status request with one of these statuses in the

field:

Check Status Responses for a Sale: ABANDONED
: The customer did not complete the payment using the redirect URL.
FAILED
: The service request failed. A failed request can be due to either Touch 'n Go rejecting the transaction or a technical error.
FUNDED
: The settled amount is funded to the merchant bank account.
PENDING
: The service request is accepted but is not completed. Request the check status service to retrieve status updates.
SETTLED
: The sale request is settled for the requested amount.