Airline Processing

This section describes how to use this developer guide and where to find further information.

Audience and Purpose

This guide is written for application developers who want to use the
Cybersource
Simple Order API
to integrate credit card processing with airline data into their order management system.
Implementing the
Cybersource
credit card services requires software development skills. You must write code that uses the API request and reply fields to integrate the credit card services into your existing order management system.

Conventions

The following special statements are used in this document:
An
Important
statement contains information essential to successfully completing a task or learning a concept.

Customer Support

For support information about any service, visit the Support Center:

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Introduction to Airline Processing

Airline data processing exceeds basic payment processing by enabling you to process specific travel data. To make use of this capability, you must submit additional information, such as:
  • Carrier (airline)
  • Departure date
  • Destination airport
  • Purchase date
  • Originating airport
  • Ticket class
  • Travel legs (segments)

Cybersource
Airline Data Processing

Cybersource
does not store airline data. Instead, it functions as a pass-through service for the data.
Cybersource
enforces only the minimal level of field validation.
When you request an airline service,
Cybersource
responds with certain fields and values to indicate whether the airline data was processed. The response fields for each service are:
  • Authorization:
    ccAuthReply_enhancedDataEnabled
  • Capture:
    ccCaptureReply_enhancedDataEnabled
  • Credit:
    ccCreditReply_enhancedDataEnabled
The possible values for the response fields are:
  • N
    : the airline data was not included in the request to the processor.
  • Y
    : the airline data was included in the request to the processor.
Cybersource
temporarily disables your account's airline data processing capability and contacts you if your airline data transactions produce batching errors when the information is sent to the processor. If this happens, your request is not rejected, but you receive one of the above listed fields with the
N
value in the response indicating that airline data in the request has been ignored and not sent to the processor.

Asia, Middle East, and Africa Gateway
Airline Processing

This section describes the airline payment services you can use when processing with
Asia, Middle East, and Africa Gateway
.

Supported Card Types

This table describes the card types that
Asia, Middle East, and Africa Gateway
supports.
Asia, Middle East, and Africa Gateway
Supported Card Types
Supported Card Types
American Express
Diners Club
JCB
Mastercard
Visa

Authorizations

This section describes how to process an airline authorization with the Asia, Middle East, and Africa Gateway.

Endpoint

Set the
ccAuthService_run
field to
true
.
Send the request to
https://ics2ws.ic3.com/commerce/1.x/transactionProcessor
.

Required Fields for an Airline Authorization Using the
Simple Order API

Captures

This section describes how to capture an airline payment.

Leg Data

Asia, Middle East, and Africa Gateway
does not process travel leg data.
This table describes the card types that
Asia, Middle East, and Africa Gateway
supports.
Asia, Middle East, and Africa Gateway
Supported Card Types
Supported Card Types
Maxiumum Number of Trip Legs
American Express
Not supported
Diners Club
Not supported
JCB
Not supported
Mastercard
Not supported
Visa
Not supported

Endpoint

Set the
ccCaptureService_run
field to
true
.
Send the request to
https://ics2ws.ic3.com/commerce/1.x/transactionProcessor
.

Required Fields for Capturing an Airline Payment

Include these required fields to capture an airline payment.
Set to the
merchant_ref_number
value used in corresponding authorization request.
airlineData_ticketNumber
Set to
airline
.

Stand-Alone Credits

This topic describes how to process an airline
stand-alone credit
.
All fields used in the original transaction must be included in your request.

Endpoint

Set the
ccCreditService_run
field to
true
.
Send the request to
https://ics2ws.ic3.com/commerce/1.x/transactionProcessor
.

Required Fields for an Airline
Stand-Alone Credits

Include these required fields to request an airline
stand-alone credit
.
airlineData_ticketNumber
Set to
airline
.

Airline Data Reference Information

This section contains reference information that is useful when using Airline Data.

Airline Document Type Codes

To indicate the purpose of a purchase, set the
airlineData_documentType
field to a value listed in the Code column.
Airline Document Type Codes
Code
Description
01
Passenger ticket
02
Additional collection
03
Excess baggage
04
Miscellaneous charge order (MCO) or prepaid ticket authorization
05
Special service ticket
06
Supported refund
07
Unsupported refund
08
Lost ticket application
09
Tour order voucher
10
Ticket by mail
11
Undercharge adjustment
12
Group ticket
13
Exchange adjustment
14
SPD or air freight
15
In-flight adjustment
16
Agency passenger ticket
17
Agency tour order or voucher
18
Agency miscellaneous charge order (MCO)
19
Agency exchange order
20
Agency group ticket
21
Debit adjustment for duplicate refund or use
22
In-flight merchandise order
23
Catalogue merchandise order
24
In-flight phone charges
25
Frequent flyer fee or purchase
26
Kennel charge
27
Animal transportation charge
28
Firearms case
29
Upgrade charge
30
Credit for unused transportation
31
Credit for class of service adjustment
32
Credit for denied boarding
33
Credit for miscellaneous refund
34
Credit for lost ticket refund
35
Credit for exchange refund
36
Credit for overcharge adjustment
37
Credit for multiple Unused tickets
38
Exchange order
39
Self-service ticket
41
In-flight duty-free purchase
42
Senior citizen discount booklets
43
Club membership fee
44
Coupon book
45
In-flight charges
46
Tour deposit
47
Frequent flyer overnight delivery charge
48
Frequent flyer fulfillment
49
Small package delivery
50
Vendor sale
51
Miscellaneous taxes or fees
52
Travel agency fee
60
Vendor refund or credit
64
Duty free sale
65
Preferred seat upgrade
66
Cabin upgrade
67
Lounge or club access or day pass
68
Agent assisted reservation or ticketing fee
69
Ticket change or cancel fee
70
Trip insurance
71
Unaccompanied minor
72
Standby fee
73
Curbside baggage
74
In-flight medical equipment
75
Ticket or pass print fee
76
Checked sporting or special equipment
77
Dry ice fee
78
Mail or postage fee
79
Club membership fee or temporary trial
80
Frequent flyer activation or reinstatement
81
Gift certificate
82
Onboard or in-flight prepaid voucher
83
Optional services fee
84
Advance purchase for excess baggage
85
Advance purchase for preferred seat upgrade
86
Advance purchase for cabin upgrade
87
Advance purchase for optional services
88
Wi-Fi
89
Packages
90
In-flight entertainment or internet access
91
Overweight bag fee
92
Sleep sets
93
Special purchase fee

Ancillary Service Category Codes

To indicate the service provided in an ancillary purchase, set the
ancillaryData_service_#_categoryCode
and
ancillaryData_service_#_subcategoryCode
fields to a value listed in the Ancillary Service Category Code column.
Ancillary Service Category Codes
Ancillary Service Category Codes
Description
BF
Bundled service
BG
Baggage fee
CF
Change fee
CG
Cargo
CO
Carbon offset
FF
Frequent flyer
GF
Gift card
GT
Ground transport
IE
In-flight entertainment
LG
Lounge
MD
Medical
ML
Meal or beverage
OT
Other
PA
Passenger assist fee
PT
Pets
SA
Seat fees
SB
Standby
SF
Service fee
ST
Store
TS
Travel service
UN
Unaccompanied travel
UP
Upgrades
WI
Wi-Fi