Batch Validation Error Codes

This table lists error code values, messages, and remedies that can be present in the
<Error>
element. For general information about that element type, see The Error Element.
The
%s
strings in Error Message column of this table represent dynamic values (such as batch IDs and record numbers) that appear in actual messages in an <Error> element.
Error Codes, Messages, and Remedies
Error Code
Error Message
Remedy
101
Missing required field in File Header record:
%s
.
Include the required field in the file and resubmit.
102
MerchantID (
%s
) is not in our database.
Ensure that the merchant ID is valid.
103
MerchantID (
%s
) does not match with the ID used to log in for uploading the file.
Verify the merchant ID and resubmit.
104
batchID exceeds max length of
%s
.
Generate a shorter batch ID and resubmit.
105
%s
had already passed validation stage.
The batch ID has been submitted. If this is a new batch, generate a new batch ID and send the file again.
106
Invalid recordCount value:
%s
.
Check record count to make sure it is numeric and resubmit.
107
The file does not contain any data records.
The file must contain at least one data record. Correct and resubmit.
108
The recordCount exceeds the maximum number of records allowed per batch (
%s
).
Generate a smaller batch file and resubmit.
109
Invalid creationDate format:
%s
.
Correct the date format and resubmit (use
yyyy-mm-dd
).
110
Unsupported service:
%s
.
The service is not supported through batching. You may only request that service directly online.
111
Missing required field in Data Header record:
%s
.
Include the missing required field in the file and resubmit.
112
Missing required field in Data Record:
%s
.
Include the required field in the file and resubmit.
113
merchantID
%s
is not valid or has not been configured correctly.
Contact
Cybersource
to confirm that the merchant ID you are using is valid or is configured to be submitted by another merchant ID.
114
SUM in Trailer record (
%s
) does not match with actual total (
%s
).
Make sure the sum in the Trailer record matches with the actual sum of all data records.
115
SUM in Trailer record is invalid (
%s
).
Check to make sure the sum value is numeric.
116
Missing required field in File Trailer record:
%s
.
Pass in required field and resubmit.
117
Duplicate file (batchID:
%s
).
Make sure that the batch ID is unique.
118
Duplicate file. The data content in this file seems to have been submitted in batchID=
%s
.
Make sure the content of the file has not been previously submitted.
119
File Trailer record is missing.
Correct the file format and resubmit.
120
There was a problem reading the input file.
Contact
Cybersource
to verify that file
%s
was received and is readable.
121
Found Data Header record but missing File Header record.
Correct the file format and resubmit.
122
Found Data record but missing Data Header record.
Correct the file format and resubmit.
123
Number of fields does not match with the number of field names in the following rows:
<list of batch file row numbers>
Correct the file format and resubmit.
124
Found trailer record but missing File/Data Header record.
Correct the file format and resubmit.
201
There was a problem inserting the batch status in the database.
Contact
Cybersource
.
202
Problem updating: batchID:
%s
, status:
%s
"
Contact
Cybersource
.
203
There was a problem retrieving the merchant configuration from the database.
Contact
Cybersource
.
204
There was a problem validating the batchID against the database.
Contact
Cybersource
.
205
There was a database problem while doing the checksum.
Contact
Cybersource
.
301
There was an internal error while validating the file.
Contact
Cybersource
.