On This Page

Known Issues

Decision Manager Reports
 | EPS-34418

Description
When users attempt to retrieve the
Profile Rule Performance Report
, there is a long delay followed by a red banner error.
Audience
Users of Decision Manager Reporting.
Technical Details
None.
Workaround
None.

Decision Manager Case Management
 | EPS-33121

Description
Marking records do not appear in the Marking Tools page of the Case Management page.
Audience
Users of Case Management in Decision Manager.
Technical Details
None.
Workaround
You can reference the positive list for customer information.

Settlement
 | EPS-34508

Description
Mechants who configured their account for a 365-day settlement window instead of the default 180 days are not able to settle transactions after 180 days.
Audience
Merchants who configured their account for a 365-day settlement window.
Technical Details
Error message:
The request id for the transaction is either invalid or missing
.
Workaround
None.