TLS Updates

To maintain the highest security standards for both browser-based and server-to-server connections, we will enable TLS 1.3 on the endpoints listed below. This enhancement is optional and will supplement the existing TLS 1.2 support, which will remain in place.

We will make changes to these endpoints on these dates:

Testing environment

: May 26, 2026

Production environment

: June 2, 2026

Contact Customer Support if you have any questions about these changes.

In alignment with new CA/Browser Forum regulations, the maximum TLS certificate lifetime will be reduced gradually as follows:

• Currently, the maximum lifetime for a TLS certificate is 200 days.

• Beginning March 15, 2027, the maximum lifetime for a TLS certificate will be 100 days.

• Beginning March 15, 2029, the maximum lifetime for a TLS certificate will be 47 days.

See this blog for more information about the TLS certificate lifetime changes:

Server-level (leaf) SSL/TLS certificates will remain valid until their scheduled expiration. Server-level (leaf) TLS certificates have shorter lifespans and must be reissued more frequently. We therefore recommend that clients trust the root certificate instead.

We continue to recommend trusting the Root TLS certificates for all secure endpoints. This approach removes the need for periodic renewal of server level certificates and helps prevent connection failures caused by expired leaf certificates.

Contact your server administrator or your network support team.

Continue trusting the root certificate to maintain connectivity with supported endpoints. You can download the root certificate from this article:

Contact your Customer Support representatives with any questions.