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Known Issues

Transaction Search
| EPS-37429

Description
After new transacting organizations are created, merchant-level organizations cannot see the transacting organization's transactions in the Business Center immediately. In some cases, it can take weeks for tansactions to appear.
Audience
Portfolio merchants.
Technical Details
None.
Workaround
Search for the transactions using a transacting MID user or a portfolio MID user.

Payer Authentication
| EPS-37750

Description
When portfolio accounts onboard merchants to 3-D Secure processing for Cartes Bancaires cards on the Business Center's Payer Authentication Configuration screen for transacting accounts, the Acquirer ID is validated for 1-35 alphanumeric characters only. Accounts with space or hyphen characters in their names are not being accepted.
Audience
Portfolio merchants.
Technical Details
None.
Workaround
Contact support.