Known Issues

Transaction Search Requests Return Intermittent 404 Errors

| EPS-43024

Description

Some merchants receive intermittent

404

errors when submitting Transaction Search requests through the REST API. As a result, transaction details are not always returned successfully. 

Audience

Merchants using the Transaction Search REST API. 

Technical Details

Requests submitted to the

/tss/v2/searches

endpoint intermittently return a

404

response even when transaction data is available.

Workaround

Retry the request to retrieve the transaction details.

Replay Selector Creation Fails in Decision Manager

| EPS-43615

Description

Some users are unable to create replay selectors for Decision Manager profiles. When the user attempts to create a replay selector, the operation fails and displays the error message

An error occurred communicating with the server. Try again later.

Audience

Decision Manager users.

Workaround

No known workaround.

Non-US Visa Platform Connect Transactions Use an Incorrect Point of Service Condition Code

| EPS-43834

Description

Some merchants find that non-US Visa Platform Connect transactions use an incorrect Point of Service (POS) Condition Code value. Transactions are submitted with a POS Condition Code of

71

, which is intended for US transactions only.

Audience

Some merchants using Visa Platform Connect payment processing.

Workaround

No known workaround.