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New Declined Payment Status in Fraud Management Essentials

Products Included:
Fraud Management Essentials
Region/Country:
Global
Expected Release Date:
May 2025
Internal Epic Number:
17231
For all transactions that are reviewed by Fraud Management Essentials (FME), a new
declined
status will be generated for any transaction that invokes a declination or error response. Today, these transactions are not included in FME. This status will be final and will not be subsequently editable. The introduction of this new status allows:
  • Declined transactions to appear in FME Order Search query results and Order Details screens.
  • Declined transactions to be subject to marking tool functionality.
  • Declined transactions to be included in total transaction volume across applicable FME reports and reporting capabilities.
Customer Impact
By identifying service declines and errors, merchants can track decline rates, allowing them to detect changes that may adversely impact their site.