Add the Parent ID to Case Management Details

Products Included:

Decision Manager

Region/Country:

Global

Expected Release Date:

March 2025

Decision Manager will add the parent ID to case management details in the Order Information section. This will enable portfolio users to better manage cases on behalf of their customers.

Adding parent ID to the case management details will allow one customer to retire 36 redundant rules. Retiring these rules will decrease Decision Manager latency overall. It will also enable the customer to add 15 new rules to better serve their customers.