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Airline Data

Airline data processing goes beyond basic payment transactions by allowing you to process specific travel data. This requires you to submit additional information, such as:
  • Carrier
  • Departure Date
  • Destination Airport
  • Purchase Date
  • Originating Airport
  • Ticket Class
  • Trip Legs

Supported Card Types

  • American Express
  • Discover
  • Mastercard
  • Visa

Supported Acquirers

These
Visa Platform Connect
 acquirers are supported for airline data processing:
  • Agricultural Bank of China (ABC)
  • Ahli United Bank in Bahrain
  • Arab African International Bank (AAIB)
  • Asia Commercial Bank (ACB)
  • Auckland Savings Bank (ASB)
  • Axis Bank Ltd. of India
  • Bangkok Bank Ltd.
  • Bank Muscat of Oman
  • Bank of Ayudhya (BAY)
  • Bank of China (BOC)
  • Bank of Communications
  • Bank Sinarmas (Omise Ltd.)
  • Banque Pour Le Commerce Exterieur Lao (BCEL)
  • Barclays Bank Mauritius Ltd.
  • Barclays Bank Botswana
  • Barclays Bank of Ghana Ltd., Barclays Bank of Tanzania Ltd., and Barclays Bank of Uganda Ltd.
  • Barclays Bank of Kenya
  • Barclays Bank of Zambia
  • Barclays Bank Seychelles
  • BC Card Co., Ltd.
  • BLOM Bank
  • Cathay United Bank (CUB)
  • Citibank Hongkong and Macau
  • Citibank Singapore Ltd.
  • Commercial Bank of Qatar
  • CrediMax (Bahrain)
  • CTBC Bank Ltd.
  • FirstRand Bank
  • Global Payments Asia Pacific
  • Habib Bank Ltd. (HBL)
  • HDFC Bank Ltd. of India
  • I&M Bank
  • ICICI of India
  • Korea Exchange Bank (KEB)
  • Mashreq
  • National Bank of Abu Dhabi (NBAD)
  • National Bank of Kuwait (NBK)
  • National Commercial Bank
  • Network International
  • Overseas Chinese Banking Corp (OCBC)
  • Promerica in Honduras and Nicaragua
  • Qatar National Bank (QNB Group)
  • Raiffeisenbank
  • Rosbank
  • Taishin Bank Ltd.
  • United Overseas Bank (UOB) in Singapore and Vietnam
  • United Overseas Bank (UOB) in Thailand
  • Vietcombank
  • VTB24
  • Wing Lung Bank

Requirement

When you are ready to go live with airline data processing, contact
Cybersource
 Customer Support to have your account configured to process airline data. If your account is not enabled, and you try to send airline transactions, you will receive an error for invalid data.

Related Information

Cybersource
 Airline Data Processing

Cybersource
 does not store airline data. Instead, it functions as a pass-through service for the data.
Cybersource
 enforces only the minimal level of field validation.
When you request an airline service,
Cybersource
 responds with certain fields and values to indicate whether the airline data was processed. The response fields for each service are:
  • Authorization:
    processingInformation.enhancedDataEnabled
  • Capture:
    processingInformation.enhancedDataEnabled
  • Credit:
    processingInformation.enhancedDataEnabled
The possible values for the response fields are:
  • Y
    : the airline data was included in the request to the processor.
  • N
    : the airline data was not included in the request to the processor.
Cybersource
 temporarily disables your account's airline data processing capability and contacts you if your airline data transactions produce batching errors when the information is sent to the processor. If this happens, your request is not rejected, but you receive one of the above listed fields with the
N
 value in the response indicating that airline data in the request has been ignored and not sent to the processor.

Airline Travel Legs

This section shows you how to process an airline transaction with travel legs for this processor:
  • Visa Platform Connect

Using Travel Legs

To include travel legs in an airline transaction, include one or more travel legs in the
legs[]
 array.
For example, these three travel legs are valid:
"travelInformation": {
    "transit": {
      "airline": {
        "legs": [
          {
            "carrierCode": "XX"
          },
          {
            "carrierCode": "XZ"
          },
          {
            "carrierCode": "XX"
          }
        ]
      }
IMPORTANT
If you skip a number,
Cybersource
 ignores the legs that follow the skipped number.

Travel Leg Limitations

Some processors limit the amount of travel legs for each trip based on card type. For more information, see the Leg Limitations table in the capture section of the processor you are using.

Airline Data Reference Information

This section contains reference information that is useful when using Airline Data.

Airline Document Type Codes

To indicate the purpose of a purchase, set the
travelInformation.transit.airline.documentType
 field to a value listed in the Code column.
Airline Document Type Codes
Code
Description
01
Passenger ticket
02
Additional collection
03
Excess baggage
04
Miscellaneous charge order (MCO) or prepaid ticket authorization
05
Special service ticket
06
Supported refund
07
Unsupported refund
08
Lost ticket application
09
Tour order voucher
10
Ticket by mail
11
Undercharge adjustment
12
Group ticket
13
Exchange adjustment
14
SPD or air freight
15
In-flight adjustment
16
Agency passenger ticket
17
Agency tour order or voucher
18
Agency miscellaneous charge order (MCO)
19
Agency exchange order
20
Agency group ticket
21
Debit adjustment for duplicate refund or use
22
In-flight merchandise order
23
Catalogue merchandise order
24
In-flight phone charges
25
Frequent flyer fee or purchase
26
Kennel charge
27
Animal transportation charge
28
Firearms case
29
Upgrade charge
30
Credit for unused transportation
31
Credit for class of service adjustment
32
Credit for denied boarding
33
Credit for miscellaneous refund
34
Credit for lost ticket refund
35
Credit for exchange refund
36
Credit for overcharge adjustment
37
Credit for multiple Unused tickets
38
Exchange order
39
Self-service ticket
41
In-flight duty-free purchase
42
Senior citizen discount booklets
43
Club membership fee
44
Coupon book
45
In-flight charges
46
Tour deposit
47
Frequent flyer overnight delivery charge
48
Frequent flyer fulfillment
49
Small package delivery
50
Vendor sale
51
Miscellaneous taxes or fees
52
Travel agency fee
60
Vendor refund or credit
64
Duty free sale
65
Preferred seat upgrade
66
Cabin upgrade
67
Lounge or club access or day pass
68
Agent assisted reservation or ticketing fee
69
Ticket change or cancel fee
70
Trip insurance
71
Unaccompanied minor
72
Standby fee
73
Curbside baggage
74
In-flight medical equipment
75
Ticket or pass print fee
76
Checked sporting or special equipment
77
Dry ice fee
78
Mail or postage fee
79
Club membership fee or temporary trial
80
Frequent flyer activation or reinstatement
81
Gift certificate
82
Onboard or in-flight prepaid voucher
83
Optional services fee
84
Advance purchase for excess baggage
85
Advance purchase for preferred seat upgrade
86
Advance purchase for cabin upgrade
87
Advance purchase for optional services
88
Wi-Fi
89
Packages
90
In-flight entertainment or internet access
91
Overweight bag fee
92
Sleep sets
93
Special purchase fee

Ancillary Service Category Codes

To indicate the service provided in an ancillary purchase, set the
travelInformation.transit.airline.ancillaryInformation.service[].categoryCode
 and
travelInformation.transit.airline.ancillaryInformation.service[].subCategoryCode
 fields to a value listed in the Ancillary Service Category Code column.
Ancillary Service Category Codes
Ancillary Service Category Codes
Description
BF
Bundled service
BG
Baggage fee
CF
Change fee
CG
Cargo
CO
Carbon offset
FF
Frequent flyer
GF
Gift card
GT
Ground transport
IE
In-flight entertainment
LG
Lounge
MD
Medical
ML
Meal or beverage
OT
Other
PA
Passenger assist fee
PT
Pets
SA
Seat fees
SB
Standby
SF
Service fee
ST
Store
TS
Travel service
UN
Unaccompanied travel
UP
Upgrades
WI
Wi-Fi